Glen Helen Rehabilitation Center

The Glen Helen Rehabilitation Center is located in Devore, California, just outside of San Bernardino. Situated on nine acres, the facility houses both male and female inmates serving county jail sentences. Currently, the facility can house 1,446 prisoners and maintains an average daily population of approximately 800 male and female inmates. Plans are in development to remodel two existing dormitory housing units that will increase the housing capabilities by more than five hundred prisoners.

The male inmate facility originally opened in 1960 as a work camp and had a maximum housing capacity of 100 inmates. Currently, the male facility is capable of housing up to 1,120 male prisoners and maintains an average of 550 male inmates, per day. The female facility opened in 1988 and currently has the capacity to house 326 inmates. There are, on average, 250 female prisoners at the Glen Helen Rehabilitation Center.

The Glen Helen facility serves as the base for the Inmate Services Unit for the entire San Bernardino County. ISU provides oversight to teachers, counselors, chaplains, Sheriff's staff, and volunteers who proved court-ordered and voluntary academic, vocational, and cognitive classes, twelve-step programs, crisis counseling and religious services to inmates at the county's four primary custody facilities and five outlying jails.

The Glen Helen Rehabilitation Center is also home to the San Bernardino County Sheriff's and Fire Department pilot program to train inmates to work as firefighters. The county opened an 8-acre inmate fire camp, which is the first county-operated fire camp in the state. In November of 2015, a 13-member female fire crew graduated from the fire camp after completing nearly five months of training. This female crew was the first of its kind in the state.

Glen Helen Rehabilitation Center

18000 Institution Road
P.O. Box 9490
Devore, CA  92407
(909) 708-8371

Visiting an Inmate at the Glen Helen Rehabilitation Center

Visiting hours are 8:00 AM to 5:30 PM, Tuesday through Saturday. Visitors must call ahead, at least 24 hours in advance, to schedule a visit. Call (909) 887-0364 to schedule a visit. You will need the inmate's name, booking number, and housing location to schedule a visit. You may find the housing location by visiting the Inmate Locator. Inmates may have one visit, per day, with a maximum of 2 guests. Arrive early for your visit, as you must report 30 minutes prior to your scheduled visitation time. Late arrivals will not be permitted to visit.

Inmates under specific classifications may have different visitation guidelines.

When visiting someone at the Glen Helen Rehabilitation Center, you may not bring your cell phone, purse, camera, recording devices, weapons, or cameras.

You will need to bring one of the following with you for identification:

  • Drivers License
  • State ID
  • County or State Employee ID
  • Military ID
  • Passport

Visitation Dress Code

When visiting an inmate at the Glen Helen Rehabilitation Center, you must be appropriately dressed, or risk having your visit denied. The following clothing will not be allowed:

  • Gang Attire
  • Hats
  • Clothing or accessories that depict obscene or offensive language or pictures.
  • Sheer or see-through garments.
  • Tank tops, halter tops, spaghetti straps, or strapless tops.
  • Any clothing that exposes the breasts or chest, genital area, buttocks, or midriff.
  • Shorts or skirts that are shorter than mid-thigh.
  • Clothing that shows underwear.
  • Bare feet. (Shoes must be worn at all times.)

The Glen Helen Rehabilitation Center reserves the right to deny visitation to any visitor if they meet the following criteria:

  • People who have been incarcerated in a California State Prison
  • People on formal probation (may apply for permission from the Jail unit commander)
  • People with outstanding warrants
  • Co-defendants with the inmate, whether convicted or awaiting trial.

Sending Mail to the Glen Helen Rehabilitation Center

When sending mail to an inmate at the Glen Helen Rehabilitation Center, the address must contain the inmate's name, booking number, and housing location of the inmate to whom you are sending the mail. For help in locating the housing location or booking number, use the San Bernardino Inmate Locator here.

Address your mail this way:

Inmate Name and Booking Number

Housing Location

Glen Helen Rehabilitation Center

P.O. Box 9490

Devore, CA  92407

There are strict rules regarding what can and cannot be mailed to an inmate at the Glen Helen Rehabilitation Center. You may NOT send:

  • Blank Paper
  • Envelopes
  • Stamps
  • Any Type of Food Item
  • Any Kind of Metal or Plastic
  • Stained or Dirty Mail
  • More Than 10 Photographs
  • Anything Gang Related
  • Anything Depicting Violence
  • Anything Depicting Sex
  • Nude Photos or Drawings (or partially nude photos or drawings)
  • Books or Magazines

When sending mail, you may not use white out, crayon, gel pen, markers, glue, glitter, tape, stickers, or labels on or in your letters. Do NOT put any kind of powder or cologne on your mail. Magazines and books may be sent to inmates, but ONLY when sent directly from the publisher or bookstore. Only paperback books are allowed. All incoming mail is subject to being scanned, read, and inspected. Incoming legal mail will be scanned, but not read. Mail that does not fit the requirements, or is determined to have any kind of contraband, will be returned to sender or discarded.

Sending Money to Someone at Glen Helen Rehabilitation Center

A commissary is available for inmates to purchase personal hygiene items and “extras.” In order to purchase items from the commissary, an inmate must have money in his or her account. Each inmate is assigned an individual financial account, which the Department of Corrections maintains. Upon release, an inmate will be paid the balance of his or her account by check, cash, or a combination.

To make a deposit into an inmate account, you can take cash or cashier's check, but NO personal checks, to the lobby of the West Valley Detention Center. For online deposits, visit www.sbpackages.com or call (888) 218-7444. Fees may apply.

Bail at the Glen Helen Rehabilitation Center

Bail is an amount of money that the court will accept as an assurance that you will appear for hearings and court proceedings, if they allow you to leave jail prior to your trial. The amount of bail that is required will vary depending on the charges. The bail schedule is set in for each county and should be posted at the Glen Helen Rehabilitation Center where you can find out how much bail you will need to post.

To figure out how much bail you will need:

  • First, find the charge that carries the highest potential jail time and fines.
  • Use that charge to determine the basis of the bail.
  • Now find any “enhancements” or additional charges and the bail that applies to those enhancements.
  • Add all of that together to find the total amount of bail that will be required.

For help in determining the amount of bail and posting it faster, call Mr. Nice Guy Bail Bonds. Mr. Nice Guy and his team of licensed professionals can help you bond out of jail for a fraction of the cost of paying your bail in full. Call (844)400-2245 to start the bail bond process immediately.

It is helpful to have the full name, birth date, and booking number when you call. This allows Mr. Nice Guy's licensed bail bondsmen post bail faster for you or your loved one.

For help in locating someone in jail in San Bernardino County, visit the Inmate Locator Page of the San Bernardino Sheriff's Department.

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